CUSTOMER RESOURCES
Everything you need to request service, prepare for your visit, and understand Mitchell Motorworks' service and repair policies.
REQUEST SERVICE
Need maintenance, diagnostics, or repairs? Start here to request service.
REPAIR AGREEMENT
Complete your customer information and review the Repair Agreement before service.
AFTER-HOURS DROP-OFF
Dropping off after hours? Review the key-drop instructions before leaving your vehicle.
SERVICE & REPAIR INFORMATION
SERVICE POLICIES
Diagnostics, pricing, estimates, repair authorization, parts, labor, inspections, sublet services, and general service procedures.
EXTENDED WARRANTIES
Information for customers using aftermarket or extended vehicle warranty coverage.
REPAIR & PARTS WARRANTY
Learn about Mitchell Motorworks' workmanship warranty and manufacturer or supplier parts warranties.
CUSTOM & PERFORMANCE
Important information regarding modified vehicles, performance parts, tuning, and custom work.
PAYMENT & VEHICLE PICKUP
PAYMENT & SPECIAL ORDERS
Information about payment requirements, deposits, special-order parts, and large repair purchases.
VEHICLE PICKUP & STORAGE
Information about payment before vehicle release, pickup arrangements, completed vehicles, and storage.
PRIVACY & COMMUNICATIONS
PRIVACY POLICY
Learn how Mitchell Motorworks collects, uses, and protects customer information.
TERMS & CONDITIONS
Review the terms governing our website, electronic communications, and related services.
COMMUNICATION POLICY
Learn how Mitchell Motorworks communicates with customers by phone, text message, email, and other electronic methods, including communication preferences and consent.